Privacy Policy

Effective Date: March 21, 2026

The Lozano Law Firm, PLLC ("the Firm," "we," "us," or "our") is committed to protecting the privacy of visitors to abogadolozano.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website. Please read this policy carefully.

1. Information We Collect

Information You Provide Voluntarily: When you submit a contact form, request a consultation, subscribe to a newsletter, or communicate with us through the Website, you may provide personal information including your name, email address, phone number, mailing address, immigration status details, and a description of your legal matter.

Information Collected Automatically: When you visit the Website, we may automatically collect certain technical information, including your IP address, browser type and version, operating system, referring website, pages viewed, time spent on pages, date and time of visit, and other diagnostic data.

Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience, analyze Website traffic, and understand how visitors interact with our content. You may control cookie preferences through your browser settings, though disabling cookies may affect Website functionality.

2. How We Use Your Information

We may use the information we collect for the following purposes: to respond to your inquiries and provide the legal services you request; to schedule consultations and manage communications with potential and current clients; to improve our Website, content, and services; to analyze Website usage patterns and optimize user experience; to send periodic communications about our services, legal updates, or firm news (with your consent); to comply with legal obligations and protect our rights; and to detect and prevent fraud or other harmful activities.

3. Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Website and conducting our business. These providers may include website hosting services, customer relationship management (CRM) platforms, call tracking and analytics services, email marketing platforms, and payment processing services. These providers are contractually obligated to use your information only for the purposes for which it was shared and to maintain its confidentiality.

4. Analytics and Advertising

We use analytics services such as Google Analytics and advertising platforms such as Google Ads to analyze Website traffic, measure advertising effectiveness, and deliver relevant content. These services may collect information about your online activities over time and across different websites using cookies and similar technologies. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

5. Call Tracking

Our Website uses call tracking technology to measure the effectiveness of our marketing efforts. When you call a phone number displayed on our Website, the call may be recorded and tracked for quality assurance and analytics purposes. Call recordings may be reviewed to improve our client intake process and service quality. By calling a tracked number on our Website, you consent to the recording of the call in accordance with applicable law.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You transmit personal information to us at your own risk.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Information related to client matters may be retained in accordance with our professional obligations and the Texas Disciplinary Rules of Professional Conduct.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal data; the right to opt out of certain data collection or marketing communications; and the right to request information about the categories of personal data we collect and how it is used. To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

This Website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly.

10. Links to Third-Party Websites

Our Website may contain links to third-party websites, including government agencies, legal resources, and other organizations. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any website you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after the posting of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Lozano Law Firm, PLLC

San Antonio | Eagle Pass | San Angelo, Texas

Website: abogadolozano.com

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