Samuel Loera brings a strong customer-service mindset to his role as Customer Service Operator at The Lozano Law Firm. With a background in gastronomy and previous experience working directly with customers in the lending industry and internet service sales, he has developed a practical, attentive approach to communication.
Immigration was a new field for Samuel, but the current immigration climate sparked his interest in learning more about the work and the people behind each case. He finds it meaningful to be someone clients can turn to when they need information, want to understand what comes next, or simply need to express a concern. His goal is for every person who speaks with him to feel heard, respected, and satisfied with the attention they receive.
Outside of work, Samuel enjoys going to the gym and cooking. Italian food is a longtime favorite, although lately he has been exploring keto cooking and recipes without flour. He also enjoys spending time with his cat and dog.
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